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Frequently asked questions

Course

This 100km ride begins at Brisbane’s South Bank with an uninterrupted traffic-free start along the South East Busway, which covers 17kms. After exiting the Busway the course then follows a combination of service and suburban roads all the way to the Broadwater Parklands at Southport on the Gold Coast with a couple of rest stops in between.

The 60km Logan to Gold Coast ride begins at Olivers Sports Complex in Eagleby, which is also the site of the first rest stop for the 100km riders. The 60km riders will immediately join the 100km riders.

Both the 100km and 60km courses are well signed so you do not need to worry about directing yourself. Signs are erected in every instance where you need to turn, but are not necessarily placed at every single intersection, so if you see no sign then continue straight ahead. On some (but not all) corners there are also police, traffic controllers and/or volunteer marshals to direct riders. While it’s tempting to do, please do not make the mistake of blindly following riders in front of you as there may be non-event riders on the roads who are not necessarily following the event signs.

The course is mostly flat (less than 450 metres of climbing over 100km) with only a few inclines along the way. It is suitable for people with a moderate level of fitness.

No, the event is NOT a race.

There are two official rest stops along the route with water, food, toilets, sunscreen, first aid, mechanics.

Rest Stop 1 – Olivers Sports Complex in Eagleby at 40kms (start site of the 60km ride).

Rest Stop 2 – Coomera State School in Coomera at 80kms.

It is recommended all riders bring two filled water bottles with them for the start of the ride. Free food items will be served at rest stops – e.g.  Bananas, honey straws, muesli bars or buns. Riders with special dietary requirements or allergies who cannot eat the listed foods are encouraged to bring their own food supplies.

Toilets are located at the start, at rest stops and the finish site. There are other public toilets along the course.

Medical support is available at the start, all rest stops, at the finish site and mobile along the course. Medical conditions that may affect you during the event should be clearly detailed on the reverse of your Rider Bib, including emergency contact details. Course officials are located at regular intervals and should be notified if you have any difficulties during the event.

Bicycle Queensland works closely with the councils of Brisbane City, Logan City and the City of Gold Coast to ensure that roads along the route are in as good a shape as possible. Several route trips are made and great care is taken to fix potholes, clean glass and debris from the route in advance of event day. In saying that, it would be impossible to remove every single piece of debris – and some can appear on the day itself – so be attentive and take great care when you are riding the route, and make sure you have a spare inner tube on hand in case you do get a flat.

For those riding 100km, you will start at South Bank on Grey St (red 30kph+ and orange 25-30kph groups) or Russell St (blue <25kph). There will be marshals and signage on the day to direct you to your starting zone. A map will be released to show people how to access the start site closer to the event.

The VIP/Sponsor start zone is on Grey St, in between South Brisbane train station and QPAC. Access is only via the QPAC cultural courtyard (from the river side of QPAC).  Access to this area is limited to those with a silver “VIP” bike bib. Volunteer marshals will be in place to assist with this – they cannot make exceptions on the day. If your company is an event sponsor and you have not received a grey bike bib, contact your workplace event coordinator directly to enquire about availability of company entries – Bicycle Queensland is not responsible for allocating these.

General

Riders who entered by Sunday 1 October will automatically be sent their rider envelope in the mail – they will be posted in early October.  If you do not receive your envelope by Wednesday 11 October please contact the Bicycle Queensland Office on 3844 1144.

Riders who entered from Monday 2 October will need to collect their rider envelope as follows:

  • Thursday 12 and Friday 13 October – 8am to 6.30pm, Bicycle Queensland, 20 Horan Street, West End QLD 4101
  • Saturday 14 October – 9am to 11am, Bicycle Queensland, 20 Horan Street, West End QLD 4101
  • Event Day – 4am to 6am, near the Wheel of Brisbane, Cultural Forecourt, South Bank QLD 4101

* Please note: if you registered after midday on Wednesday 11 October your envelope will not be available for collection until Friday 13 October.

If you are not able to collect your rider envelope, someone may do it on your behalf.

A baggage transfer service will be available at the start site at South Bank (near the Wheel of Brisbane) for a $2 donation to our benefiting charity, the Heart Foundation. This service will be open from 4:30am. Reclaim your gear at the finish site from 10:00am-1:30pm.

Please note – there is no cloakroom at the 60km start site.

Two trains have been chartered to get you from the Gold Coast to the start site:

Train #1 departs Varsity Lakes at 3:59am (departs Coomera at 4.18am) and arrives at South Bank at 5am.

Train #2 departs Varsity Lakes at 4:41am (departs at Nerang 4.52am and Coomera 5.05am) and arrives South Brisbane at 6am.

  • The event starts progressively from 5.15am. If you are planning to ride in the faster speed categories you should catch Train #1.
  • Tickets are limited and must be pre-purchased with your entry or by phoning the Bicycle Queensland office on 07 3844 1144, prior to the close of entries.
  • You will receive a specific wristband for entry to each of these services, which must be worn for entry to these services.
  • Your bike travels with you on the train.
  • Times are subject to change.

For those who book a bus ticket in advance, head to the transport tent when you arrive at the finish site (Broadwater Parklands, Southport) to collect a ticket on the next available service.

The buses back to Brisbane (West End) will leave every half hour between 10:00am-1:00pm.

The shuttle bus to Nerang Railway Station will leave every half hour from 10:15am-1.15pm.

Bikes will travel in an accompanying truck. Riders are expected to help load their bikes and then unload at the other end. Tickets are limited and can be pre-purchased with your entry or by phoning the Bicycle Queensland office on 07 3844 1144 prior to the close of entries.  You can also buy a ticket on the day – head to the transport tent when you arrive at the finish site.

The ride will start from Grey Street in South Brisbane. The start will be progressive with each speed category heading off at a different time. Approximate start times are as follows:

  • Sponsors and VIPS – GREY bike bibs: 5:15am
  • 30km/h+ riders – RED bike bibs: 5:15am
  • 25-30km/h riders – ORANGE bike bibs: 5:30am
  • Below 25km/h riders – BLUE bike bibs: 6:00am

Riders can continue to approach the start site after the event has begun, however no riders will be allowed to enter the SE Busway after 6:20am sharp.

A map showing how each rider should access the start site can be found on the Info Sheets page.

The 60km ride will start from Olivers Sports Complex, Eagleby from 8am and immediately join the 100km route. For traffic management reasons the 60km start is not a mass start, so just head off when you are ready, starting from 8:00am, but no later than 8:20am.  This site is also rest stop 1 for the 100km riders – please be mindful of this when approaching the site.

Please access the grounds via the eastern end River Hills Road only.  Wagner Street will be closed to traffic. Enter the site from the cul-de-sac and playground (closest street reference: Schmidt Road, Sueinnes Street).  From here you follow the bike path into the park where you will see the 100km riders.

Please consider catching a train to Beenleigh. It is a short ride from Beenleigh Train Station to Olivers Sports Complex.

Please see the Info Sheets page for the 60km Info Sheet.

Riders must be able to maintain an overall average speed of 17km per hour.  Approximate course cut-off times are as follows:

  • Busway Entrance (South Brisbane) – 6.20am (0.1km)
  • Busway Exit (Rochedale) – 7.30am (16.7km)
  • Rest Stop 1 (Logan) – 9.45am (40.1km)
  • Rest Stop 2 (Coomera) – 12.30pm (79km)
  • Finish Site (Broadwater Parklands, Southport) – 1.30pm (100km)

The SAG wagon (sweep bus) will follow the last rider. If you have not made the above cut off times you will be asked to board the SAG wagon to be driven to the next location to continue the ride. If you do not wish to board the bus then you will be required to hand your rider bib to the bus driver as you no longer will be part of the event and will not be supported in any way. This is a requirement of the Queensland Police Service and Bicycle Queensland.

The ride finishes at the Broadwater Parklands, Marine Parade (Gold Coast Hwy) in Southport on the Gold Coast. It is just near the Gold Coast Aquatic Centre and opposite Australia Fair Shopping Centre.

There is no minimum fundraising requirement for people to participate in the ride. Riders can choose to make a one-off donation during the registration process or create an Everyday Hero fundraising page once they’ve entered the event. The Heart Foundation is the official event beneficiary.

Please note that entry in to this event does not include Bicycle Queensland membership, and so does not automatically include insurance coverage. We recommend that all event participants either take out Bicycle Queensland membership, or hold their own bicycle riders insurance and private health insurance.

Bicycle Queensland members get personal injury and third-party liability insurance. This means if you damage yourself, someone else or their property while out riding anywhere in Australia or New Zealand – including on the Brisbane to Gold Coast Challenge – then as a member you’re covered (conditions apply). Check out www.bq.org.au/join for a list of benefits or call us on 07 3844 1144 for more information.

The following points are from the event Terms & Conditions (available via the Info Sheets page):

  • Children not pedalling, but being carried by a parent or guardian do not need to enter or pay a fee, but will not receive a rider kit or merchandise. Riding in a trailer or child seat is permitted.
  • Children under 14 at the time of the Event must not pilot their own bike. Riding on a tandem rear or tagalong is permitted.
  • Persons under 16 at the time of the Event may pilot their own bike, but must be accompanied by an adult guardian at all times.

Please see the Info Sheets page for full pre and post-ride transport information.

Pre-ride parking

Drive in and pay to park at South Bank 24 hour undercover parking at the Brisbane Convention and Exhibition Centre. Visit their website for details, including rates: http://www.bcec.com.au/index.php/car-parking

Parking is also available at South Bank: http://www.visitsouthbank.com.au/parking

Please also refer to the Brisbane City Council website if you’re planning to park on the street: http://www.brisbane.qld.gov.au/traffic-transport/parking-permits

Post-ride parking

Please note there is no parking at the Broadwater Parklands finish site itself but there is City of Gold Coast parking spaces on surrounding streets and along the Gold Coast Highway. Please refer to City Parking – http://www.goldcoast.qld.gov.au/thegoldcoast/city-parking-942.html#.Ul3jAdLdd8E – for parking meter information and be sure to check signage before parking. No parking is allowed on grassed areas.

All merchandise purchased up to and including 1 October, will be dispatched via courier on Tuesday 3 October.

 Riders who purchased merchandise from 2 October onwards, will need to collect their merchandise as follows:

  • Thursday 12 and Friday 13 October – 8am to 6.30pm, Bicycle Queensland, 20 Horan Street, West End QLD 4101
  • Event Day – 4am to 6am, near the Wheel of Brisbane, Cultural Forecourt, South Bank QLD 4101
  • Post-Ride – 10am to 1pm at the Bicycle Queensland caravan at the event finish site

The event will proceed if it rains. Only extreme weather will force a cancellation. All participants will be contacted via SMS if the event is cancelled and we will post a message on the event website.

  Road Closure Information